Strategies to Improve Intercultural Communication Knowledge of Business English Students in an Indonesian Higher Education

Abstract

This article aims to portray strategies to enhance students' intercultural communication knowledge. This survey of English department students in Business English study programs seeks to understand strategies of how people from different countries and cultures act, communicate and perceive the world around them. The findings show that engaging frequently with people from different cultures, attending cultural events, and obtaining information about people from other cultures through various sources. The findings suggest that to improve intercultural knowledge, a person needs to take part in many intercultural occasions and events so that they can establish and immerse themselves within a multicultural environment.